Regarding the coronavirus (COVID-19)

We cant wait to welcome you back to the Wheeler Centre.

In line with current government public health orders, audiences over the age of 16 attending the Wheeler Centre must show proof of full COVID-19 vaccination or a valid medical exemption as a condition of entry.

All staff on-site at the Wheeler Centre will also be fully vaccinated against COVID-19.

Upon arrival, you will be required to check-in and show proof of your vaccination status or medical exemption. Proof of your vaccination status includes:

  • Your vaccination certificate within the Services Victoria app

  • Your vaccination certificate added to your smartphone wallet

  • A copy of your vaccination certificate issued by the Australian Government with ID

  • A copy of your Australian Immunisation Register vaccination certificate with ID

  • A medical certificate or letter of exemption from an authorised medical professional along with ID

If you are unable to provide proof of vaccination, you will not be able to visit the Wheeler Centre at this time.

We appreciate your support, and ask that you please be patient and respect our staff, guests and other audience members when visiting the Centre. Thank you for doing your part to keep our community safe.

For information about current restrictions, or to learn how to access your vaccination certificate, please visit the Victorian Governments Coronavirus website.



When we return to holding live events at the Wheeler Centre, here are some measures we have in place – things that you can do – to keep our staff and audience safe.

  • Book your tickets online. You must have a pre-booked ticket to attend any of the Centre's live events.
  • Please note, in line with current public health orders, all guests are required to be double vaccinated against COVID-19 in order to visit The Wheeler Centre. Guests must show proof of their vaccination status upon arrival.
  • When you arrive at the Wheeler Centre you may be required to queue 1.5m apart down the access ramp and along Little Lonsdale Street. Please adhere to capacity limits for the foyer and performance space. Wheeler Centre ushers will be there to safely assist with any questions or any access needs.
  • On arrival in the foyer, you are required to scan the QR code for contact tracing purposes. It helps to download the Service Victoria app for quicker check-in.
  • Masks are mandatory inside at all times and when you can't maintain 1.5m distance from others (unless you have an exemption).
  • The performance space is set up with chairs spaced for social distancing. Please do not move the chairs. If you have access needs or special requirements please let us know when booking so we can best assist you.

Other measures include enhanced cleaning in the Wheeler Centre spaces used by the public and hand sanitiser on offer.

Feeling unwell?

Please stay home if you have a fever; have been to an exposure site or hotspot; or if you have mild symptoms (including sore throat or dry cough) and get tested.  Also, please do not attend any Wheeler Centre event if you have been instructed to be in isolation.

If you are feeling unwell, please contact reception during office hours on reception@wheelercentre.com or (03) 9094 7800 to allow others to attend in your place.

Physical distance

Help us practice physical distancing. Please maintain a 1.5m distance from others. Where possible, please arrive with your full group in order to be seated together.

Hygiene

We will have hand sanitiser readily available at Wheeler Centre events and have more frequent touchpoint cleaning of bathrooms and surfaces during and after events.

What if there is a case?

The Department of Health will make contact with us if a confirmed active case has visited a Wheeler Centre event. We will then provide the Department of Health with contact details for staff and audiences who were at the venue and you will be contacted by officials.